Privacy Policy 

Data Controller
Zareqore Ltd 
Lemon-Zing 
Registered office: 71-75 Shelton Street, London, England, WC2H 9JQ
Email: info@lemon-zing.co.uk
Phone: +44 (0) 117 235 3535

Collected Personal Data
We may collect your name, email address, phone number, property address, booking details, service requirements, payment status, invoice details, website enquiry details, and any information you provide when contacting us by phone, email, website form, WhatsApp or social media.

Purpose of Collecting Data
We collect and use your personal data to respond to enquiries, provide quotes, manage bookings, deliver cleaning services, process payments, issue invoices, send appointment confirmations, handle customer service, manage complaints, improve our services, and comply with legal, tax and accounting obligations.

Marketing Use
Where permitted by law, or where you have given consent, we may contact you with cleaning offers, updates, promotions and service reminders. You can opt out at any time.

Data Sharing
We may share your information with staff, cleaners, subcontractors, payment providers, booking systems, accountants, insurers, professional advisers and legal or regulatory authorities where required.

Your Rights
You have the right to request access to your personal data, correction, deletion, restriction, objection, data transfer, or withdrawal of consent where applicable. To exercise your rights, contact us at: [Insert email address].

Data Retention
We keep your personal data only for as long as necessary for the purpose collected, including legal, tax, accounting and business record requirements.

Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.